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The frustrations are often (not always) caused by improper thread tension. When embroidering you form a stitch when the needle carrying the thread passes down thru the needle hole into the needle plate then connects with the lower bobbin thread. A loop is formed directly behind the eye of the needle when the needle returns back up. If the tension is set correctly your thread will tighten as it comes back up. If one of the two are too tight you’ll end up with a thread break. If the tension is too loose you’ll see looping of the design or nesting of thread underneath.